Trains and SNCF tickets for Christmas have been taken by storm, these figures prove it

Screenshot of the SNCF website The OuiSNCF application was unavailable around 7:30 a.m. due to the excessive number of people.

Screenshot of the SNCF website

The OuiSNCF application was unavailable around 7:30 a.m. due to the excessive number of people.

TRANSPORT – The opening of the purchase of train tickets for the Christmas holidays has started in full swing. This Wednesday, October 5, between 6 a.m. and 8 a.m., up to 100,000 connections per minute were recorded on the application and website, SNCF RTL and BFMTV announced.

9 million tickets, a million more than last year, were on sale as of 6am. According to the company, more than “30 notes per second” were sold between the opening of the store and 8 a.m.,” i.e. the equivalent of 3 TGVs per minute”.

This influx caused bugs and the annoyance of some users who got up early to take advantage of the best prices and times. the huff mail tried to go to the OuiSNCF application around 7:30 this morning but due to the “ high number of visitors (…) access to certain features (was) temporarily interrupted”.

The OuiSNCF website and application are unavailable

The SNCF expected their platforms to be stormed, but “ Visitor numbers were 10 times higher than last year.”, she said RTL. She also specifies that “The sale was never interrupted”. “Customers may have encountered delays and been placed in virtual waiting rooms”, some had to wait “Up to five minutes” before completing your order.

In addition to the waiting time, the prices have also upset some buyers. “SNCF, you have to bleed to take the train, it doesn’t encourage you to avoid the car”, “I am currently looking at the SNCF train offers for a return trip from Paris to Brittany for Christmas. The train is more expensive than the car for two adults”, “The SNCFConnect prices for Christmas are not possible … 264 euros return VS 161 euros by plane”complain on twitter.

The trend should not improve in 2023 as SNCF would consider increasing its tariffs for 2023 to cope with rising energy prices. Corresponding The Parisian, two options could be considered: a uniform increase in prices for Intercités and TGV trains, or a differentiated increase depending on the customer or route profile. The decision could be made in the fall.

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